[SR] Redistributables issues while trying to silently install Lumion

Applicable to: Lumion 2023.2.2 and older

1. Problem 

1.1. A user is reporting the following error message while attempting to install Lumion silently:

2. Standard Reply

2.1. Answer:

Hi,

Thank you for reaching out and sorry to hear about the issue you are encountering.

Fortunately, it has been fixed in Lumion 2023.2.2, so please update or download and install the latest version of Lumion:

• Knowledge Base: Download Lumion or Lumion Pro

Let us know how it goes..

3. Cause/Background information

3.1: References:

• Zendesk Support Requests:

1. https://lumion.zendesk.com/agent/tickets/56998